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Happy Holiday Lighting maintenance
Request maintenance
for your display.
Something in your display needs attention? Complete the maintenance request form so our team can open a ticket and dispatch it to the right technician.
Help us find and fix the issue.
- Provide your name and the installation address.
- Describe what needs attention and where it is on the property.
- Include a photo of the issue if available.
How we prioritize maintenance.
Our team reviews each request and assigns its priority based on safety and the severity of the issue.
- P1 — Safety hazards · Highest priority
Exposed wiring, electrical concerns, hanging decorations creating a hazard, or decorations blocking an entrance or drive-thru lane. - P2 — Partial display outages · Standard priority
Sections of lighting not operating, timer failures, or wind-damaged decorations without a safety hazard. - P3 — Cosmetic repairs · Scheduled priority
Misaligned garland, decorative adjustments, or minor appearance concerns.
Service visits depend on issue severity, weather conditions, and technician availability. After severe weather, repairs resume when conditions are safe.
What happens next?
Our team reviews your request, opens a maintenance ticket, and routes it to the technician responsible for your display. We will follow up with the next steps.
Submit your maintenance request.
Complete the form below to give our team the details needed to handle your request.