Privacy Policy

Last Updated: October 14, 2026

Happy Exterior Services LLC, operating as Happy Holiday Lighting (collectively referred to as "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit happyholidaylights.com, request an estimate, contact our team, or use our services.

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1. Information We Collect

We may collect information that you voluntarily provide, including:

• Your name and contact information.
• Phone number and email address.
• Property and installation address.
• Service inquiries and estimate requests.
• Preferred appointment dates and times.
• Holiday lighting and design preferences.
• Maintenance requests and submitted photographs.
• Customer communications and messaging preferences.

Our website may also collect technical information, such as browser type, device information, and website usage data, through cookies or similar technologies when enabled.

2. How We Use Your Information

We use customer information to:

• Respond to questions and service inquiries.
• Prepare estimates and proposals.
• Schedule installations and service appointments.
• Coordinate maintenance, removal, and storage.
• Provide customer support.
• Maintain records of customer transactions.
• Send service-related communications where authorized.
• Send promotional messages when you have provided the necessary marketing consent.
• Improve our website and business operations.

3. SMS and Text Messaging

Happy Exterior Services offers text messaging for customer communications through its Happy Holiday Lighting services.

Informational messages may include estimate follow-ups, appointment coordination, installation scheduling, service updates, maintenance communications, and removal reminders.

Promotional messages may include seasonal offers, holiday lighting promotions, special discounts, and other marketing announcements.

Where text messaging consent is requested, customers may separately choose whether to receive informational messages, promotional messages, both, or neither. Consent to promotional messaging is not a condition of purchasing our services.

Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe from our messaging program or HELP for assistance.

4. Mobile Information and Consent Privacy

We use service providers as necessary to support authorized business operations, including customer communications, appointment coordination, and service delivery. Such providers are expected to handle information only for the services they perform on our behalf.

5. Information Security

We use reasonable administrative and technical measures designed to protect customer information against unauthorized access, use, or disclosure. However, no method of electronic transmission or storage can be guaranteed completely secure.

6. Information Retention

We retain customer information for as long as reasonably necessary to provide services, maintain business records, address customer requests, and satisfy applicable legal obligations.

Where appropriate, you may request that we review, correct, or delete your personal information, subject to applicable retention requirements.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve our services. Browser settings may allow you to limit or disable cookies.

8. Third-Party Services

We may use third-party technology providers to manage customer communications, estimates, billing, website operations, and other business functions. Their processing of customer information is limited to supporting the applicable business services, subject to their agreements and policies.

9. Children's Privacy

Our services are intended for adult customers and are not directed toward children under 13. We do not knowingly solicit personal information from children under 13 through our website.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, website, messaging practices, or applicable requirements. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, customer information, or text messaging preferences, please contact us: